Data Deletion Instructions

How to request deletion of your data

FRED Cloud is used by real estate developers to manage enquiries from prospective apartment buyers. If you sent a developer an enquiry via a website form or via an ad on Facebook or Instagram, or if you communicated with the developer's sales agent via WhatsApp, your data (name, e-mail, phone number, message content) may be stored in FRED Cloud.

The controller of this data is the developer to whom you sent your enquiry. 2CREATE, s.r.o. (the operator of FRED Cloud) processes it on the developer's behalf.

Procedure

• Send your deletion request to the developer of the project you were interested in (you will find the contact details on the project website), or to us at info@2create.sk with the subject “Data deletion”.
• State the e-mail address or phone number you used in your enquiry or communication and, if possible, the name of the project.
• If you send the request to us, we will forward it to the relevant developer without undue delay and ask them to fulfil it.
• The developer will anonymise your data in FRED Cloud: your name, e-mail, phone number, notes, WhatsApp messages and attachments are removed, and the data is no longer sent anywhere. You will be informed of the outcome no later than 30 days after your request is received.

To verify your identity, we may ask you to confirm the request from the e-mail address or phone number provided.

FRED Cloud users (developers' employees) may request closure of their account and deletion of their data from their employer or from us at info@2create.sk.

More information is available in our Privacy Policy.